General FAQs
  • User problem

      1. How to Register to the game?

    •      For new players please click Play as Guest then proceed to register your mobile phone number by clicking your Avatar icon.

      2. What to do if this prompt appears (Number Already Bound) while registering to the game?

    •      The number has been used on a different account, please use another mobile phone number to register to the game. Please be informed that you can only register one device and one mobile phone number for one game account.

      3. What to do if you forget your password?

    •      Click the settings in the upper left corner, then click "Logon", click "forget password", enter the bind mobile phone number, and get the otp through the mobile phone number. Set your new password and click OK to completely change your new password.

      4. How to log on to the game after registration?

    •      Log On is only for registered players.Click Log on button. Enter your registered mobile number and the password you have set.

      5. How to bind my Bank account or UPI account in the game?

    •      You can bind your bank and UPI information by clicking on the Withdrawal button at the bottom of the screen on the game lobby page.

      6. How to play?

    •      On the "little box" in the upper right corner of each game, you can view the "Rules", and you can learn how to play each game through the rules.

      7. What is Wagers Required?

    •      Wagers are the required bet that you need to complete before you can withdraw money from your game account.

      8. What to do if this prompt appears (Illegal Input) while binding your Bank or UPI information?

    •      Please make sure the information is correct,otherwise, close the application and try again after 15 minutes. Still can't bind? Please contact customer support for assistance.
  • Recharge problem

      1. How to Recharge?

    •      Open your game account, at the game lobby page click Pay. Select your desire amount of recharge then you may now proceed by clicking Add Cash. Select your desire method of payment and click Next step then it will automatically direct you with the payment merchant page.

      2. What is the minimum amount of recharge?

    •      Minimum recharge is 11rs, maximum amount of recharge is unlimited.

      3. How long does it take to recharge to enter my game account?

    •      Usually the recharge credit to your game account immediately(5-10min), but some-times due to the delay of bank,we cannot receive your payment and credit to your game account immediately, but you can track your payment with our Customer Support for further help.
  • Withdrawal problem

      1. How to make a withdrawal?

    •      Click Withdraw on your game lobby, then select the withdrawal option you want(bank or UPI) and enter your desire amount to withdraw, then click Withdraw.

      2. What is the minimum amount of withdrawal?

    •      Minimum withdrawal is 100 rupees, maximum amount of withdrawal is unlimited.

      3. What is the maximum withdrawal per day?

    •      There is no limit on the number of withdrawals per day, and bets reach require can be withdrawn at any time.

      4. What are the withdrawal options?

    •      We support Bank Card and UPI mode of withdrawals.

      5. How long does a withdrawal take?

    •      Usually, the withdraw is immediately (5-10 minutes).But sometimes, it will be at most up to 24-72 hours due to the bank delay.

      6. What if I didn't receive my withdrawal to my Bank or UPI account after 72 hours?

    •      If you did not receive your withdrawal after 72 hours, your withdrawal will be returned to your game account, and you may initiate a new withdrawal again.

      7. Is my money secure during the withdrawal process?

    •      Yes. Please don't worry about your money because we assure you that it is secured during the process.

      8. Why do I need to provide my ID and recharge information after I initiate a withdrawal and customer support contacted me?

    •      This is for the safety of our players. Our company is making sure that we will send the withdrawal money to the correct person. Please don't worry, because all player information is secured.
  • Activity problem

      1. Rummyglee What are the activities?

    •      If you register and bind your mobile phone number, you can get the gold coin of 41 rupees for free.If you recharge 100INR every day, you can get an extra bonus.If you become a referrer of Rummyglee, you can receive free gold coins. Share your exclusive download link. Every time a friend recharges for the first time, you can also get a 10% rebate of his first recharged gold coin.More exciting activities can be viewed in APP.
  • Agency problem

      1. What is commission?

    •      Recommend your friend to download Rummyglee, through your exclusive download link. He will generate a commission in the game, and some of this commission will belong to you.

      2. How much commission can I get from my friends?

    •      Rummyglee's commission ratio is the highest, reaching an astonishing 30%.

      3. How to become Rummyglee agent?

    •      Download Rummyglee to register and bind your mobile phone number, click Refer&Earn, to share your exclusive download link on Rummyglee, and you can become a Rummyglee agent.

      4. How do I check my free commission reward?

    •      Click Refer&Earn to view a detailed record of the free commission rewards you have received.

      5. How to share?

    •      Share your exclusive download link to any social platform such as Youtube, Facebook, WhatsApp, Twitter, Telegarm, Instagram, etc.

      6. How to make a sharing video?

    •      If you don't know how to make a video to share Rummyglee, don't worry, through Rummyglee's official channel on Telegram, you will be able to download the free sharing video at here

      7. I don't want to be a referrer, but someone I know is a referrer?

    •      If you don't want to be a referrer of Rummyglee, but you have a friend who is doing similar referrer work, then you can refer him to us, if the cooperation is successful, we will also give you a generous cash reward.

      8. What are the benefits of being a referrer at Rummyglee?

    •      Become a Rummyglee referral and you can get free commission rewards every moment, and there are many cash rewards to claim.
  • Safety problem

      1. Rummyglee, is it safe and reliable?

    •      All transactions are made through internationally recognized payment gateways and are encrypted with 128-bit SSL. All information is confidentially stored in a secure environment where thorough review of security measures takes place periodically. Transaction information is not shared with any third-party agency and comprehensive response related to any transaction issue is taken instantly.

      2. Is my money safe?

    •      Our Game application makes use of highly advanced security features to ensure the safekeeping of financial and personal data gathered from players. We make sure that we keep up with data protection legislation and that their slots and other games get audited by external security companies.

      3. Rummyglee What has been done to prevent fraud and collusion?

    •      Rummyglee is committed to protecting its players against fraud and collusion. In order to achieve a pure environment of fair play, all games are monitored 24x7 with anti-fraud algorithm. Anti-collusion measures are taken immediately as the game starts and continues till the end. Special checks on 2-player tables take place continuously to prevent any form of fraud.

      4. Rummyglee Is security certified?

    •      The random number generator used by Rummyglee to shuffle cards has been certified by iTech Labs. The seating of the players across tables is also random and players who are using the same IP address cannot sit at the same table.